In the event that urgent assistance is required at diocesan properties as a result of the adverse weather conditions, in the first instance please ring Nicholas Turner on his mobile telephone (07711 88 59 68).

Emergencies in this category are:

  • total power failure

  • a water pipe leak, causing damage, or likely to cause damage, if not attended to immediately

  • total loss of water supply

  • total loss of heating or hot water

  • roof leak

  • gas leak or loss of gas supply (the national number for gas emergencies is 0800 111 999)

  • blocked flue to boiler or fire

  • storm damage that is causing a danger to residents or the public, or which if left unattended will result in further damage

  • trees – either fallen or with broken limbs and which are causing a danger to the public or obstruction to a public highway or path

  • burglar alarm activations (ring Freedom Fire and Security on 01522 52 58 00) or another problem compromising the security of the property.

If you arrange for emergency repairs to be carried out, please let a member of the department know on the next available working day.